[Read download] Leman Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment (Perfect Phrases Series)
♥ Lawrence Polsky, Antoine Gerschel ♥
| #49705 in Books | 2011-06-07 | 2011-06-07 | Original language:English | PDF # 1 | 8.00 x.50 x5.00l,.39 | File Name: 0071756167 | 176 pages
||1 of 2 people found the following review helpful.| Great For Resolving Conflicts|By Zachariah Atteberry, CCBC|You do not have to look long and hard for conflict...it is almost everywhere. But how you deal with conflict will determine what will happen next once it has sprung up on you which happens when you least expect it. Conflict Resolution is about calming people down and turning a negative into a positive by motivating the|About the Author||Lawrence Polsky and Antoine Gerschel are managing partners at PeopleNRG, a consultancy firm in Princeton, NJ, that leads teams through change. They are the authors of Perfect Phrases for Communicating Change.
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement―and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's wit...
[PDF.vj58] Leman Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment (Perfect Phrases Series) Rating: 3.88 (571 Votes)
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