(Pdf free) Difficult Conversations: How to Discuss What Matters Most






 | #113637 in Books |  Penguin Books |  2000-04 |  2000-04-01 | Original language:English | PDF # 1 |  7.80 x.59 x5.10l,.41 | File Name: 014028852X | 250 pages

 | Great product!

Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES--show you how to handle your most difficult conversations with confidence and skill.

Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. Based on fifteen yea...


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