(Pdf free) Difficult Conversations: How to Discuss What Matters Most
| #113637 in Books | Penguin Books | 2000-04 | 2000-04-01 | Original language:English | PDF # 1 | 7.80 x.59 x5.10l,.41 | File Name: 014028852X | 250 pages | Great product!
Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES--show you how to handle your most difficult conversations with confidence and skill.
Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. Based on fifteen yea...
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